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The average delivery time is 8-12 weeks from the date of final order receipt and payment confirmation. Delivery time may vary depending on project complexity, number of windows, and customization options selected.

Yes, we provide professional installation services through a skilled and certified team. Installation includes opening preparation, window installation, complete sealing, and functionality testing. We also offer guidance and training for independent installers.

We provide a manufacturer's warranty of 10 years on all aluminum and fiberglass components, 5 years on opening and sliding mechanisms, and 2 years on seals. The warranty covers manufacturing and material defects, provided that installation was performed by a certified installer and according to manufacturer instructions.

Absolutely! The LYRICAL modular system allows almost complete customization - from window size, through choice of colors and finishes (over 20 options), type of glazing, opening systems, additions such as motorization and shutters, down to the smallest details like Interlock and interior profile colors.

The main difference is in the track system: MUSE series includes regular tracks at floor height, while ODE series offers recessed tracks below ground level allowing full continuity between interior and exterior without obstacles. Both series offer the same excellent performance levels, and the choice depends on aesthetic preference and project requirements.

The ordering process includes: 1) Initial consultation meeting to select suitable product, 2) Professional on-site measurements, 3) Preparation of detailed quote and renderings, 4) Final approval and down payment, 5) Window manufacturing in Portugal, 6) Shipping to Israel, 7) Installation coordination, 8) Professional installation, 9) Final acceptance inspection.